Privacy Policy

Mission Labs (“Mission Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, apply for or hold a membership, attend our events, or otherwise interact with our services (collectively, the “Services”).

By accessing or using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

We collect information that you provide directly, information we collect automatically, and information from third parties.

Information you provide

• Account & membership data: name, email address, password, profile photo, phone number, employer or business affiliation, professional bio, and ministry interests.
• Application data: responses to membership application questions, references, and sponsorship information.
• Payment data: billing details necessary to process membership dues. Payments are handled by our PCI-compliant payment processors; we do not store full card numbers on our servers.
• Content: posts, comments, messages, RSVPs, prayer requests, and other content you submit through the Services.
• Communications: emails or messages you send to us and your responses to surveys.

Information collected automatically

• Device & usage data: IP address, browser type, operating system, pages viewed, referring URLs, and timestamps.
• Cookies & similar technologies: we use cookies, local storage, and session tokens to keep you signed in, remember preferences, and analyze how the Services are used.
• Location data: approximate location derived from your IP address, and, where applicable, address information you provide for events or member directories.

Information from third parties

• Authentication providers and integrations you choose to connect (for example, single sign-on providers).
• Service providers that help us run the Services, such as analytics, email delivery, payment processing, and chat infrastructure.
• Sponsors or referrers who introduce you to the Mission Labs community.

We use the information we collect to:

• Operate, maintain, and improve the Services;
• Review membership applications and verify eligibility for our community;
• Process payments, send invoices, and manage membership benefits;
• Communicate with you about your account, events, programs, and community announcements;
• Personalize your experience, including connecting you with relevant members, mentors, and groups;
• Protect the safety and integrity of our community, including preventing fraud, abuse, and unauthorized access;
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information. We share information only as described below:

• With other members: profile information you choose to make visible (such as your name, photo, bio, and professional details) is visible to authenticated members through the member directory and community features.
• With service providers: vendors that help us operate the Services, including hosting, analytics, customer support, email delivery, payment processing, and messaging providers, under contractual confidentiality obligations.
• For legal reasons: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Mission Labs, our members, or the public.
• With your consent: any other sharing you authorize.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

We use cookies and similar technologies to keep you signed in, secure your session, remember preferences, and understand how the Services are used. You can control cookies through your browser settings, but disabling them may limit your ability to use parts of the Services.

We retain personal information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it in a secure manner.

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and routine security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

You can:

• Access, update, or delete information in your member profile by signing in to your account;
• Opt out of non-essential marketing emails by clicking the unsubscribe link or updating your notification preferences;
• Request a copy, correction, or deletion of your personal information, subject to certain legal exceptions;
• Close your account at any time by contacting us at the email below.

Depending on your location, you may have additional rights under applicable privacy laws (such as GDPR or CCPA), including the right to object to or restrict processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

The Services are intended for adults pursuing professional and ministry callings. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us so we can remove it.

Mission Labs is operated in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Material changes will be communicated through the Services or by email. Your continued use of the Services after the effective date of any update constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at hello@missionlabs.co.